FAQs

Shipping Times And Costs

Shipping Times Costs
Express Delivery in 3-7 working days FREE

Place your order before 12pm Monday – Thursday and receive your order within three (3) to seven (7) working days (excludes Weekends and Public/Bank Holidays).

If your order is placed and accepted before 9pm Monday – Thursday, we aim to have your order delivered to your door within three (3) to seven (7) working days. Orders placed after 12pm will take an extra 24 hours to deliver (excludes Weekends and Public/Bank Holidays).

Working days are Monday to Friday. Orders are shipped from Greece

Payments And Web Security

Choose between our various payment methods: Credit or Debit Card, e-Banking – Direct Bank Transfer, PayPal.

We guarantee the transmission of your card data is absolutely safe thanks to the use of the highest of security standards, certified by COMODO SSL Analyzer.

Get more information in the Payment & Shipping Expenses.

Returns and Refunds

You can request to return or exchange one or more items within 20 days of the delivery date. Shipping your return back is quick and easy with the pre-paid label included in the package.

In each case of product return, you are obliged to deliver in exactly the same condition as received, intact, in excellent condition, sealed, complete and without any damage. The packaging is that which normally accompanies the products and in excellent condition. We would ask that products are in separate packaging to protect them during transport to us. Should together with the returned products can be and all the documents accompanying the product (e.g. Identification Card, invoice, marketing material or any other promotional material, etc.).

Fill in the online return form and contact our courier to arrange free pick-up.

Discover all the details on how to return or exchange in the Refunds and Compensation Policy.

Customer Care
Contact Us

Tel:+302467085900
Fax:+302467085902
10:00 – 18:00 EEST (UTC +2)