1. THE CORPORATION
Welcome to our web site (“www.avantifurs.com”). This website is managed and maintained by ΚΡΑΝΙΑΣ – ΑΝΩΝΥΜΗ ΕΜΠΟΡΙΚΗ ΚΑΙ ΒΙΟΤΕΧΝΙΚΗ ΕΤΑΙΡΙΑ ΓΟΥΝΑΣ – ΕΙΣΑΓΩΓΩΝ – ΕΞΑΓΩΓΩΝ – ΚΑΙ ΟΙΚΟΔΟΜΙΚΩΝ ΕΠΙΧΕΙΡΗΣΕΩΝ. (“AVANTI FURS S.A.”) (“Provider”), with registered office in Greece at 1st km Dispilio Kastorias – Kastoria 52100, s.a. registry No. 36753/054/Β/96/0008, General Electronic Registry No. 070873810000 and VAT number 094357154.
These General Terms and Conditions of Use govern the access to and use of www.avantifurs.com . The access to and use of this web site as well as the purchase of products on www.avantifurs.com are based on the assumption that these General Terms and Conditions of Use have been read, understood and accepted by you.
Through this web site the mission of Avanti Furs consists of selling products to “consumer” only. “Consumer” shall mean any natural person who is acting on www.avantifurs.com for purposes which are outside his or her trade, business or professional activity (if any). If you are not a consumer, please do not use our services for purchasing products on www.avantifurs.com . The Provider shall be entitled to object to the processing of purchase orders from persons other than consumers and to any other purchase order which does not comply with the General Terms and Conditions of Sale and these General Terms and Conditions of Use.
The access to and use of www.avantifurs.com , including display of web pages, communication with Provider, downloading product information and making purchases on the web site, are carried out by our users exclusively for personal purposes, which should in no way be connected to any trade, business or professional activity. Remember that you will be liable for your use of www.avantifurs.com and its contents. The Provider shall not be considered liable for any use of the web site and its contents made by its users that is not compliant with the laws and regulations in force, without prejudice to Provider’s liability for intentional torts and gross negligence.
In particular, you will be liable for communicating information or data which is not correct, false or concerning third parties (in the event such third parties have not given their consent) as well as for any improper use of such data or information.
All information is legally binding as soon as is published on the web site in any section of www.avantifurs.com. If you do not agree to all or part of the www.avantifurs.com ’s General Terms and Conditions of Use, please do not use our web site.
“AVANTI FURS” has the right to modify from time to time and without partial warning or renew the present conditions and presuppositions of the transactions, which take place in its internet site, according to its needs and transactional standards. “AVANTI FURS” has got the obligation to inform its users on any modifications or any other change through the site of the present electronic store. It should be clarified that the change of conditions does not contain orders that you have already made.
3. INFORMATION AND PRODUCTS PROVIDED
“AVANTI FURS” has bound itself on the completeness and validity of the information existing in its site www.avantifurs.com, regarding the existence of the essential characteristics that are described on every product that it offers as well as the accuracy of the facts regarding the provided services by the internet site of “AVANTI FURS”, subject to any technical or typographical errors which have not been noticed or have been unwillingly made or because of a stoppage of the operation of the site due to an act of God. The dimensions of the products are approximately recorded and only for your information. The dimensions for the bags and the other relative products are accurate and measured from stitch to stitch. The appearing colors are as accurate as the internet technology allows it but there might be possible fading since the colors cannot be accurately produced on your screens.
4. LIMITATION OF RESPONSIBILITY
“AVANTI FURS” gives no guarantee of the availability of the products, but it guarantees the prompt informing of the final consumers about their unavailability. “AVANTI FURS” is only responsibly for deceit and full negligence, in case of a delay in the delivery of the products that have been ordered and the information that the company provides or the services that it provides through its internet site. “AVANTI FURS” bears no responsibility for any technical problems that may come up in the users when they try to have access to its internet site regarding the operation or compatibility of their substructure with the use of the internet site. Also, “AVANTI FURS” bears no responsibility for actions or omissions of a third person and particularly not permissible interventions of a third person in products or/and services or/and information that are provided. All the information products, material, service that are contained in the present site or they are provided by it, including all the texts, graphs, images, java text, cookies, are provided in this valid form (“As Is”) without any obligation, guarantee or presupposition of any type, either explicit or indirect. Moreover, “AVANTI FURS” gives no guarantee that its internet site will operate without any errors or that the present internet site and its server have not been infected by viruses or other harmful elements.
6. INTELLECTUAL PROPERTY RIGHTS
All content included on this Site, such as works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colors, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, “Content”), is the property of Avanti Furs or Provider and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of Avanti Furs and Provider as the case may be.
Avanti Furs and/or Provider shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. Avanti Furs and/or Provider shall have the right, at any time, to claim the authorship of any Content posted on this Site and to object to any use, distortion or other modification of such Content. Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by Avanti Furs and Provider shall be carried out by you for lawful purposes only and in compliance with all applicable laws.
The names, images, logos, distinguishing marks which represent “AVANTI FURS” or/and its third parts contracting with them along with their products and services, are exclusive trademarks and distinguishing marks of “AVANTI FURS” or and www.avantifurs.com or/and the third parts mentioned above and are protected by the Greek, communal and international laws on commercial trademarks, industrial and intellectual property and unlawful competition as well.
The products that are mentioned on the electronic page of the personal internet site and bear the trademarks of the respective organizations, companies, collaborative conveyors, constitute their own intellectual and industrial property and, consequently, these conveyors bear the relative responsibility.
6. OBLIGATIONS OF THE USER
The users of the webpage www.avantifurs.com accept that they are not going to use this and the internet site of “AVANTI FURS” for shipping, publication, sending with e-mail or transmission with any other ways. It is illegal, harmful, threatening, offensive, annoying, slanderous, libelous, vulgar, indecent, it constitutes a violation of the privacy, it shows animosity, or it expresses racial, national or other discriminations, it may be harmful to minors in any way, it is not supposed to be transmitted according to the legislation or the conventional or administrative relations (such as internal information, possessional and confidential information that has been obtained or revealed as a part of work relations or covered by confidential agreements), it violates any patent, commercial trademark, commercial secret, intellectual properties or other possessional properties of third parts, it contains viruses of logistics or any other codes, archives or programs which have been designed to discontinue, cause damage, destruction or impediment of the operation of any logistics of the computer material, it violates willingly or unwillingly the valid Greek and Communal legislation and provisions, it can annoy third parts in any way and any content which is used for collection or storing of the personal data of the users.
“AVANTI FURS” recognizes the importance of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most up-dated and advanced methods, so that it can secure your security to the highest degree. All the information which has to do with your personal data and your transactions are secure and private.
8. PRIVACY OF TRANSACTIONS
Privacy is considered to be self-evident. The same basic principles that rule classical transactions are also valid in the case of e-commerce. All the information that is transmitted by the user/member to “AVANTI FURS” is confidential and “AVANTI FURS” has taken all the necessary measures so that it can be used when it is necessary in the frame of the provided services. Some of the measures that have been taken are the following: Only authorized employees have access to the information of your transactions and only when this is necessary, e.g. for the processing of your requests. “AVANTI FURS” does not reveal the data of the customers and their transactions, unless it has got a written authorization from you or this has been imposed on by a judicial verdict or a decree by other public authority. In case “AVANTI FURS” uses third parts to support its systems, it cares for the ensuring of privacy. You can ask for any data that is in kept about you as well as its corrections in case you can substantiate the existence of an error. For your own security, you will also have to handle all the information that is provided through the service as confidential and private and you should not proceed in any revelation of it to third parts.
9. PROTECTION OF PERSONAL DATA
Both categories of cookies serve the provision of services via our website, www.avantifurs.com in the safest and easiest way for the users, as for example, verifying the users as registered, saving the information they inputted in a previous visit and sharing information or content through social media on which the users own an account. The types of cookies www.avantifurs.com uses are:
1. Essentials cookies: These cookies are strictly necessary in order for you to move about the site, login to secure areas or to provide certain features that you have requested.
2. Functional Cookies: These cookies are used to provide services or to remember settings to improve your visit.
3. Performance and Analytics Cookies: These cookies are used to provide services or to remember settings to improve your visit.
4. Third party Analytics Cookies: These Cookies are used by selected third parties we have chosen to integrate with. Collects anonymous information about a user’s journey on the website (e.g. where they came from, if there were any errors). They are used mainly for tracking purposes so that we can further improve the site for the future.
The information that is collected through the “cookies” and the web server dogs, usually contains the date and the time of the visit of the internet site, the webpages that you browse, the duration of your browsing through our webpages and the webpages that you visited right before and after our webpage. This anonymous information is called many times “clickstream data”, is used and analyzed only for the facilitation of the access, regarding the use of specific services/pages of the internet site, for statistics reasons which are useful or popular or for marketing reasons. With this procedure, “AVANTI FURS” has the possibility of adjusting its webpages in such a way, so that they can suit better to your interests and preferences. If you don’t wish to receive “cookies”, you can deactivate them, going back to the instructions of the web browser constructor (skimming through the webpages, Web navigator, Web navigation program, or Net navigator) of your internet site. In that case you have to know that this action can seriously affect the quality of the services and the data that you receive. Consequently, you are responsible for the action mentioned above. You can find further information about the management of the “cookies” at the electronic address http://www.allaboutcookies.org/ and at http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm. Each entry and navigation of yours is registered, also containing your IP address, based on which we can contact the Internet Server (ISP) which you use.
For any other information or clarification on the current Cookies Policy, you can contact us on email@example.com or you can call us on +30 24670 85900.
11. YOUR ORDER
Once you complete and confirm your order via the Internet by completing and sending the relevant order form that exists in www.avantifurs.com website, we will confirm your order by sending you an order number by e-mail. Avanti Furs strives to process each order, but may arise special circumstances in which it should be discarded process your order, despite the fact that you have sent order confirmation, and Avanti Furs reserves the right to reject an order at any time at its discretion.
If your order can not be processed, we will contact you within 20 days from the confirmation e-mail and will either offer a similar product or cancel your order by returning your full amount paid by you.
While we make every effort to fulfill all your orders, acceptance of an order does not imply legal training of the sales contract and we reserve the right to inform you that your order can not be processed.
The order is completed by the delivery to you of the product ordered.
In an effort to prevent illegal use of credit cards and other payment options we will use every means possible to confirm the absence of deception on every order. In any case, we cannot guarantee that it is possible to fully prevent the use of such information by unauthorized third parties.
The final invoice / receipt will be included in your order upon receipt of the product ordered (or any other agreed product).
Provision should be aware that your order may be delayed for the following reasons:
1. The product has already been removed and is not available. In this case, we will contact you by telephone and / or via e-mail, to suggest an alternative.
2. Due to extreme weather or strikes, and in case of force majeure, which could affect the transport and delivery of your order. In this case, we will contact you by telephone and / or via email, to confirm if you still want the order under these conditions.
3. If it is impossible to telephone and / or email contact you (e.g. if a problem occurs in the order, or in connection with the product or in connection with the payment) because e.g. the data entered is not properly registered or updated.
The prices shown on our website are final prices. Before sending the order you declare that you were informed that the prices shown on our website include taxes, fees and any kind of customs or other charges.
13. PAYMENT & SHIPPING EXPENSES
For shipments of products within Greece, Avanti Furs accept payments by Credit or Debit Card, e-Banking – Direct Bank Transfer, PayPal. Payments are made in Euros only.
If you choose to pay by debit or credit card, you agree that the order entails the obligation to pay.
Accepted cards are Visa, MasterCard, Maestro, American Express, Dinners Club International and Union Pay.
If you choose to pay with PayPal, you can send your payments on-line using a debit or credit card or a bank account. When you select PayPal as payment method, go to PayPal’s site, where you can send your payment. If you do not already have a PayPal account, you can create a new account. At PayPal, you can choose how you would like to run your payment (for example, using a debit or credit card) and then send the payment.
If you select e-Banking – Direct Bank Transfer, the user will automatically receive email which will contain the bank account information for Avanti Furs. The merchandise will be held for the order to confirm the payment. You will be prompted by the User to send by fax or email a scanned copy of the Banking Transfer within 48 hours of receiving the email that asks for payment.
It is compulsory for the user to send via fax or email a scanned copy of a bank transfer within 48 hours in order to avoid the cancellation of the order. The merchandise will be forwarded once the payment reaches the account of Avanti Furs. If the fax or the Bank Transfer email is not received within 48 hours of the request, the order will be canceled. The goods will be sent once Avanti Furs has confirmed the payment and the goods are available for shipment.
The payment will be made to order, and if the request does not proceed, the payment will be returned (and not including shipping costs will be paid by the time of cancellation).
The charge amount only of the value of the product ordered, indicating any and all additional charges, such as shipping costs.
For purchases made through the dye or credit card, you should follow the instructions found in www.avantifurs.com website.
In the order form you find, you should complete the number and the expiration date of the debit or credit card. The charge of a debit or credit card will be made once preliminary inspection and certification of data and its validity.
You are solely responsible for the proper recording and true element of debit or credit card and will need the card used for the transaction to own.
Debit or credit cards are subject to validation checks and authorization by the issuer of the card. If not received by us the required authorization, we are not responsible for any delay or non-delivery of the product ordered and will not be able to complete the conclusion of the sales contract with you.
If you choose the delivery as payment method, you must pay the courier upon delivery of your order, otherwise the order will not be delivered.
The delivery of products is made by cooperating courier companies, in which Avanti Furs promotes users’ personal information such as name and shipping address, so as to allow the delivery and execution of orders.
Whichever payment method you choose, there is the possibility of a choice or retail receipt or invoice.
Invoice issued to companies and professionals, they fill in their order the following information: Company name, Tax Registration Number, Tax Office, profession and for freelancers.
The invoice / receipt will be sent with your order. If you wish to check your account in the meantime, please visit our website and check www.AnavtiFurs.com see the “My Account” and “Order Tracking” after logging in as a member.
Also, in any of the above mentioned ways and pay, refundable if you decide to return the product in accordance with the terms hereof. Where market via debit or credit card will be immediately credited to your card, and with PayPal purchase case is direct crediting of your credit or debit card or bank account.
If the purchase was made with a debit or credit card to ensure that the holder, the delivery of goods only to the buyer , who should receive your order in person by showing the original identity card or passport and debit or credit card. Prohibited the receipt of the order by a third party unless the buyer authorizes a third party in writing And in the case of the written authorization , the delegated should show these documents to complete the delivery of the products made by debit or credit card .
Regardless of the payment method (debit or credit card or PayPal) any shipping costs incurred in each case the buyer and paid by the latter when ordering products.
For further security in electronic transactions by debit or credit cards, Avanti Furs uses COMODO as payment gateway providers through third. Thus, during the purchase process by debit or credit card number you provide online is sent to a secure server (secure server) of COMODO. Any commission costs associated with the payment of COMODO will aggravate the Avanti Furs.
14. PAYMENTS’ SECURITY
The Personal information (address, credit or debit card account number, etc.) is encoded by connecting 128 / 256bit SSL in an attempt to prevent this information be violated or read by unauthorized persons. Nevertheless we do not guarantee that our efforts will be successful, since the sending of confidential information by e-mail service is not the most secure way to send, and poses risks of reading such information from third parties, unauthorized.
Avanti Furs has no access to your bank data, and does not store information on your bank or with your debit or credit card. Therefore please enter the details of your payment in any order you place with us.
Avanti Furs will not be liable for any damages or losses (direct or indirect) that is no member whose card illegally used or used in an unauthorized manner.
Avanti Furs not responsible for any damage that may occur to your computer equipment from viruses, worms, spyware programs, or similar during your connection to our website. Please make sure you have anti-virus program, firewalls and the rest of your computer protection programs are updated.
15. DELIVERY OF YOUR PURCHASES
Please ensure that the address you enter is correct.
The delivery of your package will be made within three (3) to seven (7) working days.
Place your order before 12pm Monday – Thursday and receive your order within three (3) to seven (7) working days (excludes Weekends and Public/Bank Holidays).
If your order is placed and accepted before 9pm Monday – Thursday, we aim to have your order delivered to your door within three (3) to seven (7) working days. Orders placed after 12pm will take an extra 24 hours to deliver (excludes Weekends and Public/Bank Holidays).
In any case we will send you e-mail with the Estimated Delivery Date.
Working days are Monday to Friday. Orders are shipped from Greece.
You can check the status of your order at any time in the “My Account” and “Order Tracking” after logging in as a member on our website. If, due to particular circumstances, your product is not delivered within fifteen (15) calendar days, you have the option to either continue the market with extended delivery time or to request the cancellation of your order and return the amount of money you paid.
It is preferable to enter a receipt address where someone will be present to receive your order during working hours, such as your workplace. If there is no one authorized to receive and sign for ordering at the place of receipt, you are left in your mailbox a note informing you of incomplete delivery and where you will be able to receive packets. In cases where the parcel will be returned to Avanti Furs because it was not received or an incorrect address declaration shall indemnify the purchase price but not the shipping costs.
If the product is damaged during transport, please immediately inform the Avanti Furs and if possible send photos.
Avanti Furs ships worldwide with DHL or EMS.
Avanti Furs does not deliver to P.O. Boxes.
Shipments destined for countries inside the European Union do not contain an invoice or any other documentation declaring the value of the merchandise.
All shipments destined for countries outside the European Union, as required by Customs regulations, are accompanied by an invoice declaring the value of the merchandise.
17. REFUNDS AND COMPENSATION POLICY
17.1. GENERAL TERMS
As a member of Avanti Furs you can return the selected products within 20 (twenty) calendar days of receipt , if you change your mind , the product is not the right size , the choice does not meet your expectations or if the product is wrong (Except in the case of products referred to in the term 17.2 below). If you wish to take the product back, visit the web site www.avantifurs.com and after consulting with the “Return Policy”, send your request by completing our online return form in www.avantifurs.com. You must return the product in Avanti Furs without undue delay and in any case within twenty (20) calendar days from the date on which you updated Avanti Furs of your intention to withdraw. If return the product due to withdrawal, you are charged for the direct cost of return.
In each case of product return, you are obliged to deliver in exactly the same condition as received, intact, in excellent condition, sealed, complete and without any damage.
The packaging is that which normally accompanies the products and in excellent condition.
We would ask that products are in separate packaging to protect them during transport to us.
Should together with the returned products can be and all the documents accompanying the product (e.g. Identification Card, invoice, marketing material or any other promotional material, etc.).
The return of the money corresponding to the value of products returned and delivery costs, will be completed within 20 (twenty) calendar days from the day we will take note of your intention to withdraw and we have received the returned products. Exceptionally, no delivery costs refunded, if you select another delivery method from the standard delivery offered by Avanti Furs.
The return can be done either by crediting your bank account or by credit or debit your credit card. If done by crediting your bank account, you should let him in Avanti Furs promptly and in writing.
17.2. EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
You cannot withdraw from the commercial contract in case of supply of goods manufactured according to the specifications you set yourself or in the case of customized products.
17.3. DEFECTIVE PRODUCTS’ RETURN
All products sold through Avanti Furs covered by solid guarantee provided by the suppliers of Avanti Furs that there are no real defects and lack of agreed EU properties.
In case of defective product, please return the product ordered in Avanti Furs without undue delay after receipt and make sure to include the invoice. Avanti Furs will attempt to replace and return the product to you. Given the short duration of this tender may not be possible. In this case you will be refunded in full the amount of money you pay, including product delivery costs, unless you choose shipping method other than the standard shipping method offered by Avanti Furs.
18. LINKS TO OTHER WEB SITES
www.avantifurs.com may contain links to other web sites on the internet. Avanti Furs declares that does not control or monitor such third party web sites or their contents. The Provider shall not be held liable for the contents of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data when you are visiting those web sites. www.avantifurs.com provides links to other web sites exclusively to help its users in searching and surfing the Internet and to allow links to web sites on the Internet. When the Provider provides links to other web sites, the Provider does not recommend that to its users access these web sites and it does not provide any guarantees to their web content or to services and products supplied and sold by these web sites to Internet users.
19. DISCLAIMERS ON CONTENT
The Provider does not warrant that the contents of the web site are appropriate or lawful in other Countries outside Greece. However, in the event that such contents are deemed to be unlawful or illegal in some of these Countries, please do not access this web site and, where you nonetheless choose to access it, we hereby inform you your use of the services provided by www.avantifurs.com shall be your exclusive and personal responsibility. The Provider has also adopted measures to ensure that the content of www.avantifurs.com is accurate and does not contain any incorrect or out-of-date information. However, the Provider cannot be held liable for the accuracy and completeness of the content, except for its liability for tort and gross negligence and as otherwise provided for by the law. Moreover, the Provider cannot guarantee that the web site will operate continuously, without any interruptions and errors due to the connection to the Internet. In the event of any problem in using our web site please contact our Customer Care. A Provider representative will be at your disposal to assist and help you to restore your access to the web site, as far as possible.
20. APPLICABLE LAW – JURISDICTION
These General Terms and Conditions of Use are regulated by Greek Law and in particular by Law No. 2251/1994 for the “Consumer Protection”, by the Presidential Decree No. 131/2003 and by Law No.3471/2006.
Please note that the European Commission provides a platform for alternative extra-judicial resolution of disputes, available on the website http://ec.europa.eu/odr.